Frequently Asked Questions
Read frequently asked questions to help prepare you for your first pole, dance or fitness class at Chrome.
A: We are a BYOM studio – which means Bring Your Own Mat. Water is also suggested to bring.
A: Classes before 2pm require 18 hours notice of cancellation. Classes after 2pm require 6 hours notice of cancellation. Each student receives one waived late cancel each calendar month. Each late cancellation after the first one is charged $10 and the class pass is deducted.
A: You can wear anything you’d like! You want to wear comfortable clothes that allow you to move freely. Shorts, pants, tanks, tees – all are great! We go barefoot in class, so you do not need to worry about what kind of shoes to bring.
A: Some. We prefer that you remove any jewelry on your hands or wrists while taking a pole class. This protects our poles and your jewelry from scratching each other and leaving marks. Earrings and necklaces are fine.
A: Please no lotions or oils before any pole classes. You stick to the pole with skin contact, so lotions and oils can make for slippery and dangerous situations.
A: All purchases are non-refundable and non-transferable. A series class is a weekly reservation, and we are not able to fill the spot if you back out.
A: Absolutely! However, we always recommend first learning the moves barefoot before adding the extra challenge of maneuvering in heels.
A: You can take any class you’d like. Just make sure you talk to any of our fantastic instructors if you think you need a modification for an exercise or have an existing injury so that we can work around it.
A: Absolutely! Learning pole starts with basic moves and eventually progresses to higher level strength moves over time. You won’t be saying you “don’t have much strength” for long!